Journeys
Map the paths users take across web and mobile, including branches, loops, and exits.
Path analysisWeb & mobile
Cxorbi Experience Intelligence
One platform to understandand improve every journey.
Bring product analytics, session replay, heatmaps, customer voice, research, AI analysis, and in-product action together—on one shared experience foundation.
4 connected workflows
Analyze · Experience · Research · Activate
1 shared foundation
Users · Events · Attributes · Segments
Web, iOS & Android
One product view across digital surfaces
01
Find friction
Discover where journeys stall and what users experienced.
02
Size the opportunity
Connect issues to conversion, engagement, and retention signals.
03
Validate the decision
Combine behavior with direct feedback and structured research.
04
Close the loop
Share, alert, integrate, and respond inside the product.
01 · Behavioral analytics
Understand how users move, convert, and return
Explore behavior across pages, screens, events, and audience segments. Move from a broad journey to the exact step that needs attention.
Improve activation, conversion, engagement, and retention.
Funnels
Measure conversion through critical workflows and isolate the steps where users drop out.
ConversionDrop-off
Retention
Compare cohorts over time to understand which experiences bring users back.
CohortsReturn behavior
Page Comparator
Compare pages or mapped groups side by side to find meaningful differences in behavior.
BenchmarkingPage groups
Users, events & attributes
Explore the people, actions, and properties behind every analysis without losing context.
ProfilesEvent explorer
Mappings & segments
Create reusable page, screen, and audience definitions that keep analysis consistent.
Shared definitionsSegmentation
02 · Visual experience & monitoring
See the real experience behind every metric
Pair quantitative patterns with visual evidence and technical diagnostics. Reproduce friction, understand its context, and help teams fix it faster.
Reduce friction, failed journeys, and time to resolution.
Session Replay
Watch real web, iOS, and Android sessions with interaction and diagnostic context.
Web & mobileReplay clips
Heatmaps
See clicks, taps, scroll depth, attention, movement, and section engagement across pages and screens.
Interaction mapsScreen analysis
Error analysis
Find JavaScript and experience errors, then connect them to the sessions and journeys they affected.
DiagnosticsAffected sessions
Performance
Review page and app performance signals alongside user behavior to prioritize the right improvements.
Experience qualityPrioritization
Experience reports
Bring trends, journeys, funnels, retention, friction, performance, and customer voice into one shareable report.
PDF exportExecutive summary
Alerts
Keep teams close to important thresholds, anomalies, and experience changes without constant dashboard watching.
MonitoringFaster response
03 · Voice of customer & research
Learn what users need before you decide what to build
Combine in-product feedback, external customer voice, and structured research. Validate the problem as well as the solution.
Build stronger evidence for roadmap and experience decisions.
Ask
Launch targeted in-product surveys and always-on feedback with branching, audience rules, and AI-assisted creation.
NPS & CSATBehavioral targeting
Listen
Bring app-store reviews, social conversations, and external feedback into a shared view of customer sentiment.
Social listeningReview analysis
Usability Testing
Run prototype, website, task, card-sort, and tree tests to find usability problems before or after launch.
Unmoderated studiesPrototype tests
Research Experiments
Use Kano, MaxDiff, conjoint, pricing, and A/B study methods to compare ideas and preferences.
Preference researchConcept validation
AI sentiment & themes
Turn open-ended feedback into themes, trends, summaries, and signals that teams can review at scale.
Qualitative analysisTrend detection
Response-to-replay context
Connect what a user said with the experience around that response when a recording is available.
What + whyFull context
04 · AI, activation & operations
Move from a business question to a confident next step
Help teams investigate faster, share the decision, reach the right users, and keep experience data connected to the rest of the business.
Shorten the distance between insight and measurable action.
AI Analyst
Ask a goal in natural language and turn cross-platform analysis into a focused decision brief.
Guided investigationDecision support
Dashboards
Create shared views of the KPIs, trends, and experience signals each team needs to manage.
Shared metricsTeam visibility
In-app Nudges
Publish versioned banners, modals, and inline messages for web and Flutter mobile experiences.
Targeted messagingWeb & mobile
Integrations
Send experience signals into the collaboration, support, analytics, and workflow tools your teams already use.
Connected workflowsAPIs & webhooks
Data Connect
Move governed experience data into your broader data environment for reporting and analysis.
Data exportsBusiness intelligence
Capture & privacy controls
Control what is collected, sampling behavior, and project-level masking before production analysis begins.
Data maskingCapture settings
Trusted data foundation
One source of context for every team.
Cxorbi keeps behavior, visual evidence, feedback, and research connected through common users, events, attributes, mappings, and segments.
Capture controls
Choose the experience signals and sampling appropriate for each project.
Data masking
Apply project-level privacy rules before production experience data is analyzed.
Shared definitions
Reuse mappings and segments across journeys, funnels, heatmaps, and reports.
Open workflows
Connect through integrations, APIs, webhooks, and governed data exports.
Capture SettingsData MaskingMappingsSegmentsUsersEventsAttributesIntegrationsData Connect
Built for shared decisions
Every team sees the evidence it needs.
Product & Growth
Improve onboarding, adoption, conversion, and retention with connected evidence.
Design & Research
Discover usability issues, test ideas, and bring customer context into every decision.
Engineering
Reproduce errors and performance problems with the exact experience around them.
CX & Marketing
Understand sentiment, listen across channels, and reach users in the moments that matter.
Stop stitching together the user story.
Give your team one place to see behavior, understand experience, hear customer voice, validate decisions, and take the next step.