iOS App Review Sentiment Analysis & Monitoring
Track every iOS App Store review in real time. Understand sentiment, surface recurring issues, auto-reply with AI, and watch your rating climb — all from one dashboard.
The new search feature is incredible. Found everything I needed instantly. Team collaboration is so much smoother now.
Trusted by product teams at
Know exactly how users feel about your app
Cxorbi's AI reads every review and classifies sentiment automatically — positive, negative, or mixed. Spot emerging issues before they tank your rating. Track how specific features land with users over time.
- AI-powered sentiment scoring on every review
- Topic clustering: Performance, Bugs, Features, UI
- Version-by-version sentiment comparison
- Trend alerts when sentiment drops suddenly
The performance improvements in the latest update are incredible. Went from 3 stars to 5 stars. Keep it up!
Thank you, Alex! 🙌 Thrilled the performance update made such a difference. We have even more exciting improvements coming in v3.2 — stay tuned!
App crashes every time I try to upload photos. iPhone 15 Pro, iOS 17.4. This is a showstopper.
AI replies that actually sound human
Stop copy-pasting the same thank-you message. Cxorbi drafts personalised replies for every review — referencing the user's specific feedback, your app version, and your brand tone.
- Personalized AI drafts for every review, one-click send
- Tone matching: supportive for bugs, celebratory for praise
- Canned reply library for common themes
- Critical reviews automatically escalated to your bug tracker
Track your rating history version by version
See how your app rating changes with every release. Connect spikes and drops directly to what you shipped. Pull raw data into your own dashboards via the Cxorbi ratings API.
- Daily rating snapshots across all countries & versions
- Annotate releases directly on the rating timeline
- RESTful API for custom dashboards and BI tools
- Email and Slack alerts on significant rating changes
Plug reviews into every tool your team uses
Cxorbi connects your iOS reviews to the tools your team already lives in. From Slack alerts on 1-star reviews to automatic Jira tickets for crash reports — your workflow, supercharged.
Everything you need to own your
App Store presence
AI-First, Not AI-Bolted-On
Every feature is built around AI: from auto-classifying sentiment to drafting personalised replies. Not a checkbox feature — it's the core of how Cxorbi works.
All Markets, One View
Monitor reviews from every App Store region simultaneously. Filter by country, language, or version. No manual checking of individual storefronts.
Unified Feedback Intelligence
Combine App Store reviews with in-app surveys, session replays, and heatmaps. See the full picture of why users rate you the way they do.
Up and running in under 5 minutes
Connect your iOS app
Enter your App Store app ID or paste your App Store URL. Cxorbi immediately begins pulling your full review history — no developer account needed.
// No SDK required. Just your App Store ID:
cxorbi.connect({
platform: "ios",
appId: "com.yourapp.bundle",
autoReply: true
})Configure your alerts & workflow
Set up routing rules: 1-star reviews → Slack, crash mentions → Jira, positive reviews → your marketing queue. Takes 2 minutes in the dashboard.
Watch your rating improve
With AI replies going out within hours of each review and emerging issues surfaced instantly, your team can fix what matters and your rating reflects it.
Built for every team that touches the App Store
Ship what users actually want
Cxorbi clusters review themes into product signals. See which feature requests keep appearing in 3-star reviews and prioritise your roadmap accordingly.
- Feature request clustering
- Version comparison
- Roadmap signal extraction
Catch bugs before they bury your rating
Crash mentions, freeze reports, and device-specific issues surface immediately. Get a Jira ticket before the 1-star reviews start stacking up.
- Crash & bug detection
- Device/OS filtering
- Auto Jira ticket creation
Turn 5-star reviews into social proof
Filter for your most enthusiastic reviews, export quotes for case studies, and track how app store sentiment aligns with broader brand perception.
- Social proof export
- Review highlights feed
- Sentiment trend reports
Respond at scale without losing the human touch
Your CS team can respond to hundreds of reviews per week with AI-drafted, tone-matched replies — and focus human attention on the conversations that matter most.
- AI reply queue
- Canned templates
- Priority inbox routing