Customer experience
management enhanced
Cxorbi is leveraging next-generation AI to offer more powerful, personalised, and time-saving features — from generating review replies to building surveys in seconds.
Payment keeps failing at checkout. Really frustrating experience, had to use a competitor app instead.
Generate AI Replies
to Reviews
Replying to reviews is hard. We've been doing it for years and understand what works. Our AI reads the context and sentiment of each review, then generates a personalised, human-like response that delights customers — in seconds.
One click. Done. Your customers feel heard, your ratings improve, and your team saves hours every week.
Automatically respond
with Auto Replies
Set and forget. The game-changing feature that streamlines your review management. With Auto Replies, you can effortlessly respond using AI or pre-written canned replies — triggered by rules you define.
Gone are the days of manually crafting individual responses. Simply enable Auto Replies, add rules, and watch it intelligently respond — 24/7.
Your goal
Understand why users drop off during onboarding
How satisfied are you with your onboarding experience?
What was the most confusing part of setup?
How likely are you to recommend us to a colleague?
Build surveys in seconds
with AI
Describe your goal — “understand why users drop off during onboarding” — and Cxorbi AI instantly generates a structured survey with the right questions, logic, and flow.
No more staring at a blank canvas. Launch smarter surveys 10x faster and start collecting answers that actually move the needle.
We're not new to AI
Cxorbi has leveraged the power of AI for years — working quietly in the background to monitor, analyse, and surface insights from customer feedback at scale. Here are just a few ways we've been harnessing AI to supercharge your CX intelligence:
Our in-house AI trained specifically on customer feedback — not generic text
Identifies the most common words, phrases, and their variants across all feedback
Automatically groups similar feedback by theme — applied across any industry
Create your own groupings with advanced logic and word-stemming technology
Spot rising issues before they become crises — AI monitors sentiment shifts in real time
…and we're not stopping there…
Coming soon
Coming Soon
Something powerful is in the works. Stay tuned — we're building the next wave of AI features for CX teams.
Get early access