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In-Product Surveys

High response rates
start with timing.

Embed surveys directly inside your product and capture feedback at the exact moment it matters — not days later via an email nobody opens. Higher response rates. Richer context. Decisions you can trust.

No code requiredGDPR compliantFree forever plan
247 responses this week↑ 18%
66.7% response rate+5.4x
vs 12% via email
yourwebsite.com/dashboard
Survey · 1 of 3

How easy was it to complete your payment today?

Not easyVery easy
Powered by Cxorbi

Trusted by product teams at

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Stripe
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Notion
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Linear
Vercel
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Figma
Loom
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Mixpanel
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Intercom
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Stripe
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Notion
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Linear
Vercel
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Figma
Loom
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Mixpanel
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Intercom
0%
average response rate

In-product surveys outperform email by 5x. Users respond while they’re engaged, not when they’ve forgotten.

0%
avg survey completion

Short, contextual questions get finished. Our customers see near-complete surveys across every study they run.

0x
faster insights

Stop waiting weeks for statistical significance. Get meaningful data in days, not a quarterly research cycle.

Why it matters

Your users have opinions. You're asking at the wrong time.

Most product feedback is collected wrong. Here's the problem — and exactly how Cxorbi fixes it.

The problem

Surveys sent too late

Email surveys land in inboxes hours or days after the experience. Users can’t remember what happened and responses lack useful detail.

12%
typical email survey response rate
Cxorbi fixes this

Ask in the moment, inside your product

Cxorbi triggers surveys right after a user completes an action — while the experience is fresh. No email. No delay. No forgotten context.

66%
avg in-product response rate
The problem

Zero behavioral context

You know what users said, but not what they were doing. Without context, even honest feedback is hard to act on.

0
context signals from email surveys
Cxorbi fixes this

Session recordings attached to every response

Enable Session Recording and every response includes a 1-minute replay clip. Watch the “why” — don’t guess it.

1 min
of behavior captured per response
The problem

Only the loudest respond

Only highly motivated users — typically the most frustrated — fill out long email surveys. Your satisfied majority stays silent.

3%
of users give unsolicited feedback
Cxorbi fixes this

Reach the quiet majority with smart targeting

Cxorbi’s targeting engine lets you survey any segment with frequency caps so no one is ever over-surveyed.

92%
avg completion rate per study
10 Question Types

Every question type your research needs. Built in.

From quick pulse checks to in-depth usability studies — build any survey without writing a line of code. Stop piecing together research tools.

  • NPS, CSAT, CES, matrix, and emoji rating out of the box
  • Drag-and-drop question ordering
  • Mark questions required or optional
  • Real-time web preview as you build
  • Thank you card included on every survey
Survey Builder
Draft
1Questions
2Audience
3Design
Question Type
Live PreviewNPS
https://yourwebsite.com/dashboard
Quick Survey

How likely are you to recommend us?

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Not likelyVery likely
Powered by Cxorbi
2 questions added
10 types available
Audience Settings
Delivery Platform

Your survey will be delivered on web browsers. Mobile SDK coming soon.

Smart Targeting

Don't blast it at everyone. Show it to the right user at the right second.

Surveys that feel relevant don't feel like surveys. Set triggers, filter by user attributes, cap frequency, and set statistical confidence thresholds — all without code.

  • Trigger on any URL, event, or feature used
  • Filter by plan, country, days active, or custom attributes
  • Response limits with 95% statistical confidence
  • Frequency caps — no user ever over-surveyed
  • Show once or allow retake for pulse surveys
Real-time Analytics

See the answer the moment it's submitted.

No waiting for exports. No pivot tables. Live dashboards, NPS distribution, and AI-powered summaries the second responses come in. From raw data to board-ready insight in minutes.

  • Live response rate, completion, and NPS score
  • Promoter / Passive / Detractor distribution bars
  • Verbatim responses with sentiment tagging
  • AI Summary auto-generated from all responses
  • CSV, Slack, and webhook export
Survey Results — LiveLive
NPS Score
+0
W1W2W3W4W5W6W7W8
+27 pts over 8 weeks
247
Responses
+23 today
66.7%
Response Rate
vs 12% email
92%
Completion
per response
4
Questions
in study
NPS Distribution
PromotersPassivesDetractors
Promoters (9–10)
67%
Passives (7–8)
21%
Detractors (0–6)
12%
AI SummaryAuto

Users love onboarding speed. Key friction: export workflow takes too many clicks. Promoters consistently highlight AI features as a standout differentiator.

Onboarding ✓Export friction ⚠AI valued 🚀
Context & Intelligence

Go beyond the answer. Understand the whole picture.

Session recordings show you what happened. AI tells you what it means.

Session Recording

See what users were doing before they answered.

Attach a session replay clip to every survey response. Watch exactly what happened in the minute before your survey appeared. Words tell you what. Recordings show you why.

Response #47 · NPS Score: 6Detractor
0:181:00

User clicked “Export” 4 times before giving up. Rated effort 7/10.

  • Automatic clip capture per response
  • 1-minute window before survey appears
  • Privacy controls built in
AI Assist

Stop reading 400 responses. Let AI find the theme.

Define a research objective and Cxorbi AI synthesizes responses into themes, sentiment, and a plain-English summary — as results come in. From raw data to board-ready insight in minutes.

Research Objective

Understand why users churn after the free trial ends and what would motivate them to upgrade.

AI SummaryAuto

Top theme: Price sensitivity among SMBs. 68% of detractors cited cost as the primary reason for not upgrading. Promoters consistently mention the AI features as “worth every penny.”

Pricing concernsAI features valuedOnboarding friction
  • Define objective before or after launch
  • Summary regenerates as new responses arrive
  • Highlight surprising quotes and outliers
Setup

Live in your product in under 10 minutes

One snippet. No engineering sprint. No design work.

1

Install the snippet

Paste one line of JavaScript or use our React, Vue, or Angular SDK. Works with Segment, GTM, and Webflow out of the box. Your engineering team will thank you.

2

Build your survey

Pick question types, write your questions, define your trigger, set your audience rules, configure frequency caps. Launch when ready. Edit live at any time.

3

Get insights instantly

Responses flow the moment your first user sees the survey. Watch the live dashboard, read AI summaries, and push to Slack — all without leaving Cxorbi.

Use cases

One survey tool. Every feedback workflow your team needs.

From NPS to churn prevention — built for every moment in the product journey.

Measure loyalty at scale

Net Promoter Score

Find out who’d recommend you — and who’s one bad experience away from churning. Track NPS weekly without lifting a finger.

Was their first session a success?

Post-onboarding CSAT

Trigger automatically after setup completes. Learn what’s confusing before it becomes a support ticket.

Ship with confidence, not hope

Feature Validation

Survey beta users before full rollout. Validate your assumption or kill it early — before you waste three sprints.

Catch them before they cancel

Churn Prevention

Trigger on usage drop or inactivity. Learn what would bring them back while there’s still time to act.

Watch, then ask

Usability Research

Combine session recordings with targeted questions to diagnose exactly where users struggle. No recruits needed.

One last chance to understand

Exit Intent

When a user is about to leave a critical page, ask why — then offer a lifeline before they go.

Integrations

Feedback where your team already lives

No one checks a dashboard they have to remember to open. Connect Cxorbi — responses flow to your tools automatically.

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Slack
Real-time alerts
Live
#product-feedbackjust now

⚡ New 1★ review · Payment flow broken on mobile

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HubSpot
CRM sync
Live
Contact updated2s ago

NPS score: 9 · Segment: Power user · Last survey: Today

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Mixpanel
Behavioural data
Live
Event tracked5s ago

survey_completed · score=4 · page=checkout

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Segment
User sync
Live
Trait synced12s ago

nps_score: 8 · feedback_given: true · plan: Pro

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Amplitude
Analytics
Live
User property1m ago

satisfaction_score=4.2 · cohort: happy_users

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Zapier
5,000+ tools
Live
Zap triggered3m ago

Score < 3 → Create Jira ticket + notify manager

All integrations connect in under 2 minutes. No engineering required.  View all integrations →

FAQ

Frequently asked questions

Find quick answers about setup, targeting, survey logic, and how Cxorbi helps you collect high-quality in-product feedback.

Typeform and Google Forms are standalone tools — users have to leave your product to fill them out. Cxorbi surveys appear inside your product at the exact right moment, which is why response rates are 5x higher and the context is incomparably richer.

Ready to start?

Fits right into your workflow

Free plan availableNo credit card requiredSetup in under 10 minutes