Sentiment Analysis & monitoring for Microsoft app reviews
Drive your star rating towards 5-stars by leveraging the feedback in your Microsoft app store reviews with AI-powered sentiment analysis and natural language processing.
Over 25% of Fortune 100 and 35% of top charting app developers trust Cxorbi
Improve your Microsoft app rating faster than ever
Cxorbi makes it easy to understand strengths and weaknesses in your Microsoft Store app. Visualize sentiment trends version by version and pinpoint exactly what changes users love or hate.
Our proprietary NLP surfaces bug reports, feature requests, compatibility complaints, and Windows version issues automatically — so you can take a data-driven approach to your roadmap.
- Real-time sentiment scoring on every new Microsoft review
- Version-annotated rating timeline with AI summaries
- Automatic detection of Windows version compatibility issues
- Topic clustering: Performance, Compatibility, UI, Install
v3.1 drove a +10% jump. The new compatibility layer for Windows 11 is the most cited improvement. Install errors down 68%.
App crashes every time I open it on Windows 11. It was working fine on Windows 10. Please fix ASAP.
Reply to Microsoft Store feedback and address complaints faster
Reply to reviews right inside Cxorbi — no need to log into the Windows Dev Center separately. Any team member can respond, with AI-drafted replies that match your brand tone automatically.
Route reviews to Microsoft Teams, Slack, or Zendesk so the right person always sees the right feedback. Critical reviews become Jira tickets before your rating takes the hit.
- AI reply drafts personalized to each Windows user
- Canned Replies library for common Windows issues
- Reply via Teams, Slack, or Zendesk in-line
- Compatibility complaints auto-escalated to engineering
Build custom reports with Cxorbi's API
Cxorbi's REST API offers complete flexibility in monitoring and reporting your Microsoft Store app ratings and reviews. Pull data into your own dashboards, BI tools, or custom reports.
- Aggregate reports across multiple Windows apps
- Multi-series charts comparing apps or date ranges
- Combine Cxorbi data with installs, revenue, and DAU
- Webhook triggers for new reviews and rating changes
Sentiment analysis tells you what users think, natural language processing tells you why.
Microsoft Store app review sentiment analysis
Analyze sentiment for every review from the Microsoft Store as you receive them. Track how sentiment changes across Windows versions and app updates so you can pinpoint what's driving user satisfaction.
Address complaints faster
Cxorbi automatically isolates Windows compatibility issues, install failures, and crash reports — making it easy to prioritize and respond before a single issue tanks your rating.
Surface common Words & Topics
Group your Microsoft Store reviews by keywords and topics with NLP. Monitor trends in performance, compatibility, and UX complaints. Identify feature requests hidden inside 3-star reviews.
Fine-tune your advocacy marketing
Surface your most enthusiastic Microsoft Store reviewers and build relationships with users who are already promoting your app. Turn 5-star reviews into quotes, case studies, and social proof.
Track Windows version compatibility
Cxorbi automatically flags reviews that mention specific Windows versions, helping you spot compatibility regressions between Windows 10, 11, and future releases before they dominate your rating.
Cxorbi goes beyond Microsoft Store
Combine your Microsoft Store reviews with iOS, Android, and Mac reviews in one unified dashboard. Plus in-app surveys and session replays — the complete Voice of the Customer picture.
Why choose Cxorbi to manage your Microsoft Store reviews?
First 14 days are on us
No credit card required. Test Cxorbi without any upfront commitment. We think you will love it.
Set-up in minutes
No dev credentials needed. Simply search for your Windows app by name and Cxorbi starts pulling reviews immediately. Use our templated dashboards to get insights from day one.
Built for Windows-specific nuances
Our NLP understands Windows-specific review patterns — compatibility complaints, version references, Windows 11 issues. Trained on 400M+ records of short-form user feedback.
Getting started with Microsoft Store reviews in Cxorbi
Sign up to Cxorbi. You'll be on a 14-day free trial automatically.
Select Microsoft Store when Cxorbi prompts you to add your first Source.
Search for your Windows app and then hit “add” to start tracking it.
Rinse and repeat for any other apps you want to add — Windows, iOS, Android, all in one place.