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Groupings

Turn thousands of reviews
into clear, actionable themes.

Five powerful ways to group and analyse feedback — from individual words to custom topic clusters. Find what's driving your ratings without reading every single review.

Start for free See all types
No code neededAI-powered analysisWorks with all sources
Words
Filter…
All sources
1
crash1,284
Negative
2
payment876
Negative
3
fast741
Positive
4
design698
Positive
5
login521
Negative
Showing top 5 of 284 resultsView all →
10x
faster than manual review

Read 10,000 reviews worth of signal in minutes, not days.

5
grouping types

Words, Phrases, Topics, Custom Topics, Tags — all in one place.

100%
AI-powered

Our in-house model trained specifically on customer feedback.

Five grouping types

Every way to slice your feedback

Words
Filter…
All sources
1
crash1,284
Negative
2
payment876
Negative
3
fast741
Positive
4
design698
Positive
5
login521
Negative
Showing top 5 of 284 resultsView all →
01 / 05

Words

See which individual words appear most across all your feedback. Instantly spot recurring terms customers associate with your product — no manual reading required.

Filter by source, date, rating, or sentiment
Sort by volume, trending, or custom order
Click any item to see matching reviews instantly
Phrases
Filter…
All sources
1
app keeps crashing543
Negative
2
love the new update412
Positive
3
customer support is great387
Positive
4
payment not working301
Negative
5
easy to use278
Positive
Showing top 5 of 284 resultsView all →
02 / 05

Phrases

Multi-word expressions that reveal far more context than single keywords. Uncover what users are really saying and the specific pain points behind their words.

Filter by source, date, rating, or sentiment
Sort by volume, trending, or custom order
Click any item to see matching reviews instantly
Topics
Filter…
All sources
1
Performance & Crashes2,841
Negative
2
Onboarding Experience1,923
Positive
3
Payment & Checkout1,674
Negative
4
Customer Support1,421
Positive
5
Feature Requests1,102
Neutral
Showing top 5 of 284 resultsView all →
03 / 05

Topics

AI automatically clusters your feedback into meaningful themes. Understand the big picture instantly — without reading thousands of individual reviews one by one.

Filter by source, date, rating, or sentiment
Sort by volume, trending, or custom order
Click any item to see matching reviews instantly
Custom Topics
Filter…
All sources
1
Dark Mode Feedback892
Positive
2
iOS vs Android Issues743
Negative
3
Competitor Mentions601
Neutral
4
Enterprise Features488
Positive
5
Pricing Sentiment376
Negative
Showing top 5 of 284 resultsView all →
04 / 05

Custom Topics

Define your own topic groups with advanced logic and word-stemming technology. Map exactly to your product language, team structure, and business priorities.

Filter by source, date, rating, or sentiment
Sort by volume, trending, or custom order
Click any item to see matching reviews instantly
Tags
Filter…
All sources
1
Bug Report1,142
Negative
2
Feature Request934
Neutral
3
Praise821
Positive
4
Urgent412
Negative
5
Follow Up298
Neutral
Showing top 5 of 284 resultsView all →
05 / 05

Tags

Manually label any review or response with tags. Build a taxonomy that maps directly to your internal workflow — from bug triage to feature requests to escalations.

Filter by source, date, rating, or sentiment
Sort by volume, trending, or custom order
Click any item to see matching reviews instantly

AI-powered throughout

Our proprietary AI model — trained specifically on customer feedback, not generic text — powers sentiment scoring, topic detection, and word-stemming across all five grouping types.

Sentiment scored on every item automatically
Topic clustering works across any industry
Word-stemming catches all variants (crash, crashes, crashing)

Powered by Cxorbi AI

Sentiment accuracy94%
Topic clustering89%
Word-stem matching97%
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