Understand Every User.
Improve Every Journey.
The AI-powered customer experience platform that turns every signal into Revenue, Retention, Reputation.
One session · every answer
Positive or engaged
Trusted by teams at
The whole picture
Signals arrive scattered.
A tap here, a crash there, a review somewhere else — each one true, none of them a picture.
Every signal. One platform.
Inside your product and outside it, in one place — so the answer is already assembled when you go looking for it.
Platform capabilities
Everything you need to find friction — and fix it.
Find where users struggle, watch the session that proves it, then ask them why — with replay, funnels and survey responses already joined by one session id.
Experience Replay
Watch what really happened, then confirm whether it was one person or the pattern.
Behavioural Analytics
Follow the paths people actually take, find the step that loses them, and see who comes back.
Digital Quality
Connect technical failures to the sessions and revenue they actually cost.
Voice of Customer
Ask in the moment, and read what people already say publicly, in one place.
Research & Validation
Run structured studies with real participants and settle the argument with evidence.
AI & Activation
Put the question to an AI analyst, then act on the answer inside the product.
Ask anything.
The whole platform answers.
Five questions, five different jobs — every one answered from the same place, the moment you ask.
Why are users dropping before checkout?
Analysing checkout funnel (last 7d)…
Payment is the step that loses them
34.2% checkout conversion · Payment alone drops 24.8%
1,890 sessions lost at one step
Same three pages every time, on web and Android
Answers draw on every capability:
For every team
A clearer view of the customer — for every team that owns one.
Everyone is looking at the same journey. Pick the seat you sit in and see what it looks like from there.
Make roadmap calls backed by real data
See which step loses people, which cohorts come back, and what users say about it — so the roadmap argument ends in evidence rather than in whoever is most senior.
Product teamsSee it working
Sharper insight. Clearer journeys. Evidence you can check.
Cxorbi captures whole journeys automatically — screens, taps, scrolls and errors, with no element-by-element tagging — then surfaces what actually matters, so you can act on it the same day.
Checkout conversion
Landing page to order confirmation
Find the step that loses them.
Conversion by step, with the drop-off ranked and the largest one named.
Start with
one question.
Bring the one you can't answer today. We'll show you where the answer lives.