Experience intelligence platform
From the first signal to the fix. One session id.
Every module below reads the same identity, events and sessions — so an investigation that starts in a funnel can end in a replay, a survey response and a shipped nudge without leaving the evidence behind.
Platform capabilities
Everything you need to find friction — and fix it.
Find where users struggle, watch the session that proves it, then ask them why — with replay, funnels and survey responses already joined by one session id.
Experience Replay
Watch what really happened, then confirm whether it was one person or the pattern.
Behavioural Analytics
Follow the paths people actually take, find the step that loses them, and see who comes back.
Digital Quality
Connect technical failures to the sessions and revenue they actually cost.
Voice of Customer
Ask in the moment, and read what people already say publicly, in one place.
Research & Validation
Run structured studies with real participants and settle the argument with evidence.
AI & Activation
Put the question to an AI analyst, then act on the answer inside the product.
Move from signal to context. Without switching tools.
Every screen below is the real product with real data in it — not a mockup. Open the ones your team would use first.
⚡ Friction Overview
Identifies where visitors struggle in your site: rage clicks, errors, and unresponsive elements
Friction Trend
Device Breakdown
One question, traced across seven surfaces.
Checkout conversion dropped. Follow the same investigation an analyst would run — from the number that moved to the change that ships.
Checkout conversion
Landing page to order confirmation
Payment · 24.8% droppedCheckout conversion sits at 34.2%. Every step is broken out by drop-off, friction and time to conversion — and Payment alone loses 1,890 sessions.
1 / 7AI at the core
AI that investigates — not just summarises.
Four engines running underneath every module — each one doing a job you would otherwise hand to an analyst.
Cxorbi Analyst
Ask the question you would have asked an analyst.
Runs its analysis tools across your behavioural, replay and feedback data, then returns a decision brief with every figure linked to the evidence behind it.
FrictionSense
Struggle does not announce itself.
Detects rage clicks, dead clicks, looping and thrash automatically, then ranks sessions Smooth through High so the worst surface first.
VoiceLens
Nobody reads four thousand reviews.
Turns open text into sentiment, themes, intent and urgency — across survey responses and public reviews alike, in the languages your customers actually write in.
Evidence Link
A number you cannot check is an opinion.
Keeps every figure traceable to the sessions and responses that produced it, so an answer can always be opened and verified rather than trusted.
Frequently asked questions
Cxorbi is an experience intelligence platform that connects product analytics, session replay, heatmaps, customer feedback, research, AI-assisted analysis, and in-product action. It helps teams understand what users do, why it happened, and what to improve next.
Cxorbi supports web and Flutter mobile apps on iOS and Android. The same product foundation connects identity, events, pages or screens, feedback, replay, heatmaps, and journey analysis across supported surfaces.
If Cxorbi Ask is already integrated, you have completed most of the setup. Session Replay and Heatmaps use the same Cxorbi SDK and project foundation; your team enables the capture surfaces and reviews privacy settings before collecting production data.
Teams can move from journeys, funnels, retention, errors, or performance signals into related replays, heatmaps, users, and feedback. Shared mappings and segments keep those investigations aligned across analysis surfaces.
Yes. Cxorbi supports audience rules based on user context, attributes, events, and behavior for in-product surveys and other targeted experiences. Reusable segments also help teams compare the same audiences across analysis.
Cxorbi provides project-level capture settings and data masking, plus platform-specific controls for sensitive areas and consent. Teams can decide what to collect, configure replay sampling, and review masking before production rollout.
Yes, we offer a free plan to get started. No credit card required. Upgrade anytime as your needs grow.